Question: Is there an all-in-one customer experience platform that supports email, SMS, website personalization, and retargeting?

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Dotdigital

Dotdigital is a mature platform that centralizes customer data and has advanced machine learning algorithms for personalization across multiple channels. It offers tools for email marketing, SMS marketing, website personalization, retargeting, live chat and push notifications. The platform can handle complex customer journeys and integrates with many ecommerce and CRM systems, giving you a unified view of customers based on behavior, intent and preferences.

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Iterable

Iterable offers a cross-channel marketing platform that uses real-time data to deliver personalized customer experiences. Among its features are synchronized channels, dynamic campaigns and AI-driven optimization. It offers personalized messaging across web, email, SMS and in-app channels, and non-technical teams can get started quickly. Iterable also offers customizable predictive goals and generative AI for more advanced personalization.

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Braze

For large-scale, secure customer engagement, Braze is a good option. It combines data from multiple sources to build highly personalized experiences and uses AI to handle real-time interactions across channels like email, mobile app, SMS, WhatsApp and web messaging. Its journey orchestration features and real-time triggers let you flexibly segment and manage campaigns. Braze is well-suited for retail and media companies.

Additional AI Projects

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Klaviyo

Leverages AI to unify customer data, predict behavior, and personalize marketing messages across multiple channels, including email, SMS, and mobile push.

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Marketing Cloud Engagement

Delivers personalized marketing and automated journeys across channels, orchestrating every touchpoint for a consistent brand message and unique customer experience.

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Blueshift

Centralize customer data, automate marketing decisions, and deliver personalized experiences across channels in real-time with AI-driven decisioning and predictions.

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Netcore Cloud

Drive conversions, engagement, and retention through AI-powered customer experience and personalization tools, delivering delightful in-app experiences at scale.

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Mapp

Capture customer data, analyze with AI, and launch targeted marketing campaigns across channels with advanced personalization and automation.

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ActiveCampaign

Supercharge marketing automation with AI-driven insights, personalizing customer experiences across multiple channels and integrating with 900+ tools.

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MoEngage

Personalize omnichannel marketing efforts with AI-optimized interactions, maximizing ROI and delivering tailored customer experiences across multiple touchpoints.

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Listrak

Unify customer data from various sources to create personalized journeys across channels, driving engagement and revenue through targeted marketing automation.

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Marketing Cloud Personalization

Delivers personalized marketing experiences across multiple touchpoints using customer behavior data, driving better customer satisfaction and loyalty.

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Optimove

Unifies customer data into a single view, enabling personalized marketing experiences and AI-driven optimization across multiple channels.

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Lexer

Unifies customer data into a single, actionable view, enabling businesses to create personalized experiences that drive sales and grow lifetime value.

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indigitall

Orchestrate automated, personalized communications across multiple channels to create a unified omni-channel approach, increasing user engagement and conversions.

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Zeta Global

Unify customer data, personalize email marketing, and optimize paid media campaigns to drive results across the customer lifecycle with AI-powered insights.

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Fresh Relevance

Create seamless, revenue-driving experiences across multiple touchpoints with personalized content, driven by customer identity, seasonal events, and lifecycle stages.

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Breinify

Automates omnichannel consumer engagement, driving conversions and revenue through strategic personalization across multiple channels and content formats.

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Emarsys

Combines customer data and real-time analytics to deliver personalized interactions across multiple touchpoints, automating and optimizing customer experiences.

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Bloomreach

Unifies customer and product data with AI to deliver personalized marketing, product discovery, and content experiences across channels.

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Attentive

Dynamically build high-performing audiences with AI-powered identity solutions, advanced segmentation, and analytics for personalized email and SMS experiences.

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Retention Science

Automates smart lifecycle marketing and personalized communications, optimizing email content, send times, and product recommendations to maximize revenue and customer engagement.

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Genesys Cloud CX

Unify customer and employee experiences across touchpoints with AI-driven omnichannel engagement, automation, and end-to-end journey management.

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Appier

Predicts and targets high-lifetime-value users, automates campaigns, and optimizes conversions with AI-powered tools for enhanced marketing performance and customer experiences.