Question: I'm looking for a solution that deflects a high percentage of customer inquiries through AI-powered self-service.

If you're looking for a way to route a large portion of customer inquiries through AI-powered self-service, My AskAI is a great choice. It can be integrated with existing live chat tools like Intercom, Zendesk or HubSpot to route up to 75% of support requests to self-service, freeing up your team to handle more important work. With features like automated handoff to human support agents, multilingual chatbots and verified AI answers 24/7, My AskAI can help you lower support costs without sacrificing customer satisfaction.

Another interesting option is Airkit.ai eCommerce. This codeless AI-powered customer service tool can handle 90% of customer inquiries 24/7, making it a great fit for eCommerce companies. It includes proactive issue detection and resolution, hyper-personalized conversations and integration with popular eCommerce tools. The platform is designed to comply with industry regulations and company policies, offering a powerful solution for high-volume customer inquiries.

For a more comprehensive approach, take a look at Ada. It's notable for its AI-powered customer service that can automatically resolve more than 70% of customer service requests. Ada connects to existing knowledge bases and data from key business systems to offer personalized responses. With voice and email automation, multilingual support and an AI coaching mechanism, Ada is designed for a variety of industries, with the goal of improving customer satisfaction and lowering operational costs.

Last, Forethought offers a variety of tools to automate mundane tasks and escalate more complex issues. Its Solve feature can handle simple questions with automated answers, while Triage evaluates customer intent and routes tickets to the right agents. With integrations to leading helpdesks like Zendesk and Salesforce, Forethought can help e-commerce, SaaS and FinTech companies deliver better service while lowering costs and improving productivity.