Question: Can you suggest a solution that offers AI-powered tools to enhance digital experiences and improve customer engagement?

For AI-powered tools to boost digital experiences and customer engagement, Crownpeak is a top contender with its AI-powered Digital Experience Platform. The platform is designed to accelerate content and commerce experiences for customers, delivering personalized digital experiences at scale. It includes hybrid headless content management, AI-powered commerce search and merchandising, and accessibility and digital quality tools.

Another strong contender is Evolv AI, an AI-powered experience optimization platform that automates the creation, deployment, and optimization of digital experiences to drive better user experiences and conversions. It offers AI-driven recommendations, generative AI for creating content on the fly, and real-time continuous optimization of experiments. The platform integrates with existing technology infrastructure and spans many industries.

Dynamic Yield is an AI-powered personalization platform that creates unique content, products and offers for each customer across multiple digital touchpoints. It includes audience discovery, content and offer personalization, product recommendations and customer engagement optimization. The platform is geared for industries like e-commerce, financial services and travel, where personalized experiences and data-driven decision-making are key.

Last, MoEngage offers an insights-led customer engagement platform that uses AI to optimize interactions and deliver personalized customer experiences across multiple channels. It includes customer insights, omnichannel communication, customer journey orchestration and AI-powered campaign optimization. The platform is geared for enterprise-level brands across many industries, helping them better understand customer behavior and target campaign efforts.