If you're looking for a system that combines AI-powered chatbots with human support agents to quickly resolve customer issues, My AskAI is another top contender. It can be easily integrated with existing live chat tools like Intercom, Zendesk or HubSpot, and deflects up to 75% of support requests. It offers customizable chatbots in multiple languages, instant verified AI answers 24/7, and a smooth handoff to human support agents with a summary of the chat history. It can help lower support costs and increase efficiency.
Another top contender is Ada, an AI-powered customer service automation platform that replaces traditional scripted chatbots. It lets companies onboard, measure and coach a top-performing AI Agent to automatically handle more than 70% of customer service requests. With voice and email automation, support for more than 50 languages, and automated resolution measurement, Ada can help improve customer satisfaction and lower operational costs.
ASAPP is another top contender that combines AI with human agents for the best of both worlds. It includes generative automation, real-time guidance and automation, and interaction intelligence to help agents work more efficiently and stay compliant. ASAPP has shown strong results, including a 61% augmentation rate and a 14% improvement in CSAT, and can be used in a variety of contact center settings.
Last, Algomo offers an AI-powered customer interaction platform that automates and personalizes customer support. It includes an AI chatbot that can handle up to 85% of repetitive questions, live chat with human and AI triaging, and personalized interactions in more than 100 languages. With omnichannel support across multiple touchpoints and integration with tools like Shopify and Hubspot, Algomo can help you convert prospects into customers.