Question: Can you suggest a tool that allows me to automate customer support responses using AI-powered chatbots?

If you need a system to automate customer support with AI-powered chatbots, Ada is a top contender. It replaces canned chatbots with AI-based customer service, letting businesses onboard, measure and coach agents to handle more than 70% of customer issues on their own. With features like voice and email automation, support in multiple languages and AI coaching, Ada is designed to ensure customers get the right information in the right way, with higher satisfaction and lower costs.

Another top contender is Ultimate. It uses generative AI to handle more than 60% of support requests across many digital channels, improving customer satisfaction and agent efficiency. Ultimate's tools include UltimateGPT for answering frequently asked questions, a no-code Dialogue Builder and a full Analytics Suite. The company's technology works with any CRM, so it's good for automating complex tasks and scaling support operations.

My AskAI is another top pick. It connects to live chat software like Intercom, Zendesk or HubSpot to deflect up to 75% of support requests. The tool has features like a smooth handoff to human agents, automated content integration and support across multiple channels. My AskAI has flexible pricing options, including a free tier, so it's good for businesses that want to improve support without a major overhaul.

Last is DigitalGenius, an AI-powered system geared specifically for ecommerce. It can provide immediate, personalized responses to questions customers have before and after a purchase, and it can integrate with a wide range of other services like shipping carriers and ecommerce software. The company's technology includes visual AI for defect detection and generative AI for empathetic responses, and it's designed to reduce resolution times and improve customer loyalty.