Another powerful option is Haptik, a Conversational CRM that leverages Generative AI to manage the customer lifecycle. Haptik offers tools for fast and accurate customer support, personalized buying guidance, and omnichannel engagement across channels like WhatsApp, Facebook Messenger and Google Business Messages. The platform is designed to boost customer satisfaction and operational efficiency.
Auralis is a conversational AI that automates customer support tasks, offering 24/7 support and answering up to 70% of customer inquiries immediately. It supports over 100 languages and integrates with existing help desk software, offering benefits like agent handoff, multi-lingual support, and deeper insights, making it a good fit for companies of all sizes.