For a tool that's integrated with your website and has 24/7 customer support, My AskAI is a good choice. It integrates with live chat tools like Intercom, Zendesk and HubSpot so you can route up to 75% of support requests. It's got AI answers 24/7, customizable chatbots, support for multiple languages and handoff to human agents. It can lower support costs and improve productivity without disrupting your existing workflow.
Another option is Wonderchat. It lets you create custom ChatGPT chatbots based on website links or PDF files, so you can offer 24/7 support and generate leads. It's got no-code setup, real-time support monitoring and integration with WordPress, Wix and Shopify. Wonderchat's customizable chatbots and multilingual support can dramatically reduce the number of customer support requests, improving collaboration and customer satisfaction.
Auralis is another option. It automates customer support, answering up to 70% of requests on its own. It's got 24/7 support and can integrate with your existing help desk software for a smooth transition. Auralis supports more than 100 languages and has features like agent handoff, multilingual support and deeper insights, so it's good for businesses that want to scale support without sacrificing customer satisfaction.
If you're looking for a more complete solution, Helpshift offers a combination of self-service, conversational support and ticketing to provide the best customer experience. It offers AI-powered tools for self-help, agent assistance and automated workflows. Helpshift also offers a suite of analytics tools to track customer and agent activity, which can help reduce support costs and increase agent productivity.