If you're looking for another Zowie alternative, Rep AI is worth a look. It can be integrated with Shopify to enhance e-commerce sites and turn more visitors into customers. Rep AI can handle 97% of support requests, providing personalized guidance, product suggestions and multi-language support. Rep AI also integrates with other eCommerce tools like Gorgias, Yotpo and Zendesk, providing AI-driven insights to optimize sales and support operations.
Another good option is Ada, which automates customer service with AI. It can automate voice and email interactions, support more than 50 languages and measure resolution rates automatically. Ada's platform integrates with existing knowledge bases and business systems to personalize interactions and ensure consistency. Ada customers have seen results, including a 2x increase in automated resolution rate and $2.7 million in annual savings.
If you prefer a more visual approach, DigitalGenius automates customer service with AI that can respond immediately and provide personalized answers to customers' questions before and after a purchase. It can be deeply integrated with many tools and uses generative AI for empathetic interactions. The company also offers proactive AI to spot and fix problems before they become issues, which can help improve customer satisfaction and loyalty.
Last, Gorgias offers an all-in-one AI-powered customer experience platform that unifies customer conversations across multiple channels for a more personalized and cohesive experience. It automates at least 30% of support in the first 30 days and integrates with more than 100 apps to ensure data sharing and collaboration. Gorgias has shown an increase in customer satisfaction and support efficiency, freeing up agents for high-touch interactions.