Walker Alternatives

If you're looking for a Walker alternative, Qualtrics is another experience management platform with a broad range of offerings. It spans customer, employee and market research, with insights and personalization abilities. With tools like Conversational Feedback, xiD (Experience iD), iQ and xFlow, Qualtrics can help companies orchestrate care journeys, engage employees and optimize experiences. The company has a long history with 18,000 customers and 3 million frontline workers across more than 100 countries.

Another contender is InMoment, which aggregates customer experience data from many sources to provide a more complete view of the customer journey. Its AI-powered surveys, reputation management and conversational intelligence tools let teams address specific and repeat experience problems. InMoment has won industry awards and helped customers achieve revenue growth and profitability improvements, so it's a serious Walker alternative.

Medallia is another option. It collects feedback from surveys, speech analytics and social media to improve customer loyalty and employee engagement. AI-powered analytics and security mean Medallia's tools are used in industries including health care, financial services and retail. Its experience data record-based pricing model and sophisticated AI abilities make it a good fit for companies that want to modernize their experience management.