If you're looking for something other than Vtiger, consider Salesforce. It's a full-featured AI-infused CRM that links marketing, sales and service teams together. It's got a 360-degree customer view suite, AI Copilot for content creation, Data Cloud for richer customer profiles and Slack Integration. Its tiered pricing and free trial means it's adaptable for modernization and customer satisfaction projects.
Another top contender is Kustomer, which is geared for better customer service with omnichannel messaging and a unified customer view. Kustomer includes AI-powered automations, proactive support and more than 60 app integrations. It's designed to increase agent productivity and reduce operations costs, so it's good for businesses large or small that want to improve customer interactions and satisfaction.
For a smarter and more customizable CRM, SugarCRM is a good choice. It offers AI-powered predictions, deep customization and APIs for integration. SugarCRM offers marketing automation, sales automation and customer service tools to help businesses manage customers in one place and drive growth. The company offers a range of pricing levels so businesses large or small and complex or simple can find a good fit.
Last, Blueshift is an AI-powered marketing platform that marries customer data and delivers it across multiple channels. It offers a Customer Data Platform, AI-driven decision-making and cross-channel delivery. Blueshift is good for marketers who want to increase return on investment by segmenting audiences and making data-driven marketing decisions based on real-time customer behavior and intent.