If you're looking for another option to VTalkz, Gupshup is a good choice. It's a conversational engagement platform that automates interactions across 30+ messaging channels, including WhatsApp. With tools like Bot Studio for creating custom conversational flows, Agent Assist to help agents respond to customers, and a Campaign Manager for multichannel campaigns, Gupshup is geared for companies that want to maximize the lifetime value of their customers and reduce service costs.
Another option is Respond.io. The platform aggregates customer conversations from multiple touchpoints and uses AI to convert leads into sales across multiple communication channels. It offers customizable software integrations, a mobile app for salespeople to work on the go, and enterprise-level security. Respond.io's AI-powered automation ensures timely and contextually relevant responses, so businesses can focus on closing deals instead of juggling multiple communication channels.
If you're looking for a more traditional CRM system, Haptik is another option. It uses Generative AI to improve customer lifecycle management in industries like retail and healthcare. With tools like Gen AI Web Q&A for support, Gen AI Sales Assistant for personalized buying guidance, and Multi-Channel Support for multiple engagement channels, Haptik can help businesses improve customer satisfaction and operational efficiency. It also offers custom solutions for lead generation and cost optimization, similar to VTalkz.
Last, if you're looking for a WhatsApp Business API option, check out Wati. Wati offers a range of tools to automate marketing, sales and support on WhatsApp, including a no-code chatbot tool and a shared team inbox. Integration with tools like Zoho CRM and Shopify means it's a good option for small to medium-sized businesses in a variety of industries. Wati's flexible pricing and free trial means you can test its features before committing.