VOXOX Alternatives

If you're looking for a VOXOX alternative, CommBox is also worth a look. CommBox is an AI-powered omnichannel customer communications platform that offers a world-class customer experience across multiple digital touchpoints. It offers a unified inbox, sophisticated AI and automation tools, and can route 50% of calls to digital channels and automate 50% of digital interactions, lowering CX costs.

Another contender is LivePerson, a conversational AI platform that helps businesses move to digital-first customer interactions. It can improve engagement and results by routing voice calls to digital channels, lowering operating costs by 30%, and improving customer satisfaction. The platform uses large language models to offer conversational insights and automate complex customer interactions.

If you want to automate customer support, Verloop has a range of features for personalizing and contextualizing interactions. It automates chat and voice interactions, increases agent productivity and customer satisfaction with automated support, live chat and bot builder tools. Verloop's Generative AI deflects a significant portion of support requests, taking the load off live agents.

Last, Trengo is an all-in-one customer engagement platform that centralizes customer communications across multiple channels. It offers automated workflows, AI-powered conversations and integrations with other tools to offer personalized experiences. With its AI HelpMate, Trengo can resolve up to 50% of common conversations instantly, making it a good option for businesses looking to improve customer interaction and satisfaction.