If you're looking for a TeleWizard alternative, Auralis is definitely worth considering. It offers 24/7 customer support, with 70% of customer requests resolved immediately. With tools like Support CoPilot, Insights Dashboard and multi-lingual support, Auralis can be easily integrated with existing help desk software, making it a great option for businesses looking to scale their customer support efficiently.
Another great option is Kustomer, an all-in-one CRM platform that offers omnichannel messaging, a single customer view and AI-powered automations. It also includes features like AI-powered chatbots, self-service and advanced reporting and analytics to help improve agent productivity and customer satisfaction. Kustomer is great for businesses of all sizes looking to improve their customer service with AI-powered tools.
Verloop is also worth a look, as it automates chat and voice interactions and increases agent productivity while improving customer satisfaction. With features like agent empowerment tools, unified platform integration and multilingual support, Verloop.io helps businesses across many industries deflect a large percentage of support requests, resulting in higher customer satisfaction.
Last but not least, Algomo is a comprehensive AI-powered customer interaction platform. It includes an AI chatbot that answers up to 85% of repetitive questions, live chat with human and AI triaging, and personalized interactions in over 100 languages. Algomo integrates with popular platforms like Shopify and Hubspot, making it a flexible option for businesses looking to automate and personalize their customer support.