Smith.ai Alternatives

If you're looking for a different alternative to Smith.ai, RealAssist.AI is an all-in-one customer interaction management platform that uses AI to provide 24/7 customer support through human-like conversations. It features natural language processing, call handling, and customizable responses, making it a good fit for businesses that receive a lot of calls. The platform integrates with existing phone systems and offers scalability, efficiency and cost savings.

Another option is LivePerson, a conversational AI platform that helps companies transition to digital-first customer interactions. It offers features like routing voice calls to digital channels, reducing operating costs and improving customer satisfaction. LivePerson also offers tools to reduce agent churn and increase productivity by using large language models for conversational insights and automation.

For enterprises seeking a more powerful option, Quiq offers a platform that uses Generative AI and Large Language Models to provide fast and accurate customer service. Quiq supports asynchronous conversations, multiple CRM system integrations and multiple messaging channels. It also offers features like convert calls to text, outbound messaging and payment processing, making it a secure and scalable option for large enterprises.

Last, Verloop.io is a conversational AI platform designed to automate customer support. It offers features like automated chat and voice support, agent empowerment tools and contextual conversations. With its Generative AI abilities, Verloop.io deflects support requests and improves overall customer satisfaction, making it a good fit for businesses in e-commerce, banking and travel.