SiteGPT Alternatives

If you're looking for a SiteGPT alternative, one option to check out is MetaDialog. This platform uses generative AI for customer support automation and comes with features like a Retriever model for quick information retrieval, Large Language Models for precise answers, customizable flows, and API-first integration. MetaDialog supports multiple languages and integrates with tools such as Zendesk, Intercom, and Zapier, so it's a good fit for businesses of all sizes.

Another top contender is Forethought. This AI-powered customer support platform automates routine work, improves resolution rates, and lowers support costs. It includes Solve for basic questions, Triage for determining intent, Assist for agent productivity, and Discover for workflow optimization. Forethought integrates with popular helpdesks like Zendesk and Salesforce, and is particularly well-suited for e-commerce and SaaS businesses.

If you prefer a more interactive and multichannel approach, helpix is a good choice. It uses AI to respond to customer questions across social media, email, live chat, Telegram and WhatsApp. helpix aggregates information from multiple sources to train its AI and generate responses, and it offers features like easy integration with knowledge bases, omnichannel communication and advanced NLU. The company says the platform is designed to improve customer interactions and automate service with LLMs and generative AI.

Last, My AskAI integrates with existing live chat providers like Intercom and Zendesk to deflect up to 75% of support requests. It offers instant verified AI answers, customizable chatbots, smooth handovers to human agents, and multichannel support. With tiered pricing options, including a free option, My AskAI lets teams focus on higher-value work while maintaining high customer satisfaction.