Salesforce Alternatives

If you're looking for a Salesforce alternative, Cresta is a good choice. Cresta is a generative AI platform that optimizes contact center operations by analyzing conversations and surfacing insights. It has industry-specific solutions for sales, customer care, retention and collections using AI-powered tools trained on your data to gain contextual understanding. With features like conversation intelligence, agent assist, virtual agent and no-code command center, Cresta is designed to drive sales, improve customer care and optimize collections.

Another good alternative is Vtiger. Vtiger CRM is an all-in-one platform designed to help businesses grow sales, maximize marketing return on investment and deliver exceptional customer service. It includes a unified customer view, multichannel marketing, advanced sales CRM and support for multichannel interactions. Vtiger integrates with more than 500 apps and has data security compliance with regulations like GDPR and ISO. It offers flexible pricing and a 15-day free trial, so it's a good choice for teams of all sizes and industries.

If you're looking for a more marketing-oriented option, check out SocialHub.AI. The platform combines CRM, CDP and MA abilities to help brands operate efficient omnichannel consumer operations. Using AI to personalize customer interactions, SocialHub.AI features include personalized email content, better customer communication and automation of repetitive tasks. It also integrates with 50+ channels through open APIs, making it a good choice for multi-regional brand loyalty programs and personalized shopping experiences.