If you're looking for another myKaarma alternative, Kenect is a good option. It's an all-in-one platform to streamline communication with customers, manage online reputation and collect payments. It's got AI-powered texting, video chat and a sophisticated review management system. Kenect can integrate with more than 100 other platforms and systems, so it's a good option for dealerships that want to improve customer satisfaction and revenue.
Another good option is DriveCentric, an AI-based CRM system for car dealerships. It's got a data warehouse, personalized video, web-like inventory management and live rooms for walking customers around the lot and negotiating purchases. It's also got more advanced marketing abilities like lead generation and targeted follow-up campaigns. It's designed to automate some repetitive tasks and offer real-time insights to improve customer relationships and sales.
If you want a platform that focuses on video to improve communication and customer experience, TruVideo is another option. It uses video, messaging and AI analytics to improve service inspections, sales walk-arounds and outbound marketing campaigns. TruVideo is designed to improve trust and transparency, revenue and customer satisfaction ratings, so it's a good option for dealerships that want to improve communication.
Last, Vee24 offers a digital customer experience platform with omnichannel options including video chat, chatbots and online appointment scheduling. It's designed to bridge the gap between in-store and online interactions to drive conversions and improve customer satisfaction. Among its results are a 35% increase in average order value, so it's a good option for dealerships that want to improve their digital customer engagement.