If you're looking for a replacement for Marketing Cloud Personalization, Blueshift is a good choice. This AI-powered marketing platform combines customer data with AI-driven decision-making to deliver across multiple channels. It includes a Customer Data Platform for building rich customer profiles, AI-Powered Decisioning for automating marketing work, and Cross-Channel Delivery to manage customer journeys. Blueshift offers predictions and recommendations for customers and supports multiple marketing channels, making it an efficient tool for marketers looking to enhance their ROI.
Another good replacement is Adobe Marketo Engage, a robust marketing automation platform that lets companies personalize customer journeys across many touchpoints. It offers marketing automation, account-based marketing, lead management and email marketing. With AI-powered marketing automation and predictive audiences, Adobe Marketo Engage is a good choice for B2B marketing and companies with longer sales cycles, offering detailed results and integration with other Adobe tools.
If you're looking for a more customer engagement-focused tool, you might want to consider Braze. This tool uses AI to manage personalized, real-time interactions across channels like email, mobile app, SMS and web messaging. Braze offers journey orchestration with flexible segmentation and real-time triggers, making it a good fit for industries like retail and finance. It also complies with privacy and security regulations, making it a scalable and secure option for personalized marketing.
Last, MoEngage is an insights-led customer engagement platform that uses AI to optimize interactions. It includes customer insights and analytics, omnichannel communication and AI-powered campaign optimization. MoEngage is geared for enterprise-level brands and works in industries like financial services and retail, helping companies understand customer behavior and build targeted campaigns to boost engagement and ROI.