Hyro Alternatives

If you're looking for a Hyro alternative, Cresta is a top contender. It's a generative AI platform that can improve contact center performance by analyzing conversations and surfacing key insights and best practices. Cresta's tools include conversation intelligence, agent assist, virtual agent and no-code command center abilities that can offer real-time guidance and after-call work automation. It integrates with many contact center software systems and is a leader in real-time revenue execution platforms, helping companies respond faster, convert more prospects and deliver better customer service.

Another top alternative is Verloop. This conversational AI platform automates customer support and personalizes interactions to increase agent productivity and customer satisfaction. With features like automated chat and voice support, live chat, bot builder, and multilingual support, Verloop.io empowers businesses in e-commerce, banking, and other industries to deflect a large percentage of support requests, resulting in higher customer satisfaction and lower workload for live agents.

For a scalable and secure solution, check out boost.ai. The platform uses AI chat and voice bots to offer personalized customer interactions and handle high traffic volumes while keeping costs low. It offers a hybrid approach combining human and virtual agents, ensures omnichannel consistency, and integrates with existing systems. With features like a user-friendly conversation builder and no-code functionality, boost.ai increases self-service rates and maintains high-quality interactions.

Last but not least, Engageware is another notable option. It automates customer service and offers 24/7 omnichannel support, handling more than 98% of routine inquiries and tasks through a virtual assistant. With benefits including increased employee productivity and customer satisfaction, Engageware is particularly well-suited for industries like healthcare and retail, and has been adopted by major companies in these industries.