Hearsay Systems Alternatives

If you're looking for a Hearsay Systems alternative, Engageware is another good option. This AI-powered customer engagement platform is for companies in many industries, including financial services. It can automate customer service so employees don't spend as much time in call centers and can free up employees for more important work. With a virtual assistant handling more than 98% of routine questions, Engageware improves customer satisfaction and boosts sales and conversions by 22%. It's used by major financial services companies and credit unions, so it's a good option if you're looking for a trusted name to improve customer satisfaction and cut costs.

Another option is MoEngage, an insights-driven customer engagement platform that uses AI to personalize interactions and maximize return on investment. MoEngage's features include customer insights and analytics, omnichannel communication and AI-powered campaign optimization. It's geared for enterprise brands in financial services, retail and e-commerce. The company's scalable, secure architecture and multiple pricing plans and resource options make it a good option for those looking to improve engagement and maximize ROI.

If you're looking for a platform that combines conversational AI, LivePerson is another option. It can help companies move to digital-first customer interactions, which can improve engagement and results. LivePerson's features include routing voice calls to digital channels, automating common customer intents and analyzing omnichannel conversation data. The company's platform is designed to speed up contact center modernization and improve agent productivity, so it's a good option for lowering operating costs and improving customer satisfaction.

Last, Glia is an omnichannel interaction platform designed for financial services. It blends human, AI, voice and digital interactions for a unified customer experience. With features like CoBrowsing, virtual assistants and online banking integrations, Glia is designed to improve customer satisfaction and operational efficiency. More than 500 financial institutions use Glia, so it's a good option if you're looking for a trusted name to improve customer interactions and streamline operations, too.