If you need a Heap alternative, Contentsquare is another top option. The digital experience intelligence and analytics company helps businesses improve and optimize user experience through features like zone-based heatmaps, customer journey analysis, and form analysis. It also offers AI-powered insights, digital experience monitoring, and voice of customer tools. With integrations with many other platforms and with more than 1.3 million websites and apps using it, Contentsquare can help you lower cart abandonment and boost revenue the way Heap can.
Another good Heap alternative is Quantum Metric, which offers real-time digital analytics to optimize online experiences and conversions. It includes features like session replay, AI-powered session summarization, customizable dashboards and interaction heatmaps. The platform lets digital teams validate technical issues, prioritize improvements and improve customer experience through integrations with other tools and a data activation system that can get data into other tools.
If you want to go more for an AI-based engagement approach, check out MoEngage. The company uses AI to optimize interactions, improve return on investment and deliver personalized customer experiences across channels. With features like customer insights and analytics, omnichannel communication and real-time transactional alerts, MoEngage is designed to improve customer engagement and boost ROI, making it a good Heap alternative.