GoTo Alternatives

Fuel business growth with scalable, all-in-one communication and IT support software solutions.
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RingCentral

If you're looking for a GoTo alternative, RingCentral is a good choice. This AI-powered cloud communications platform offers a single interface for phone, message, video and contact center communications. It comes with features like personal AI assistants, advanced business SMS, AI-first video meetings and cloud faxing. RingCentral also offers event management and sales intelligence tools, making it a good choice for companies of all sizes.

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Intermedia

Another good candidate is Intermedia, which combines voice, video, chat, files and contact center services with AI smarts. Intermedia has tools to support remote and hybrid work, like auto-attendents and hunt groups, and has strong security and analytics. It's geared for a variety of industries, including retail, education and health care.

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Atera

If you want a single tool to manage your entire IT operation, check out Atera. This tool combines Remote Monitoring and Management (RMM), IT automations, patch management and AI-powered ticketing. Atera is good for in-house IT teams and MSPs, with strong security and compliance features, and customizable pricing and integrations.

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Vonage

Last, Vonage offers a unified communications platform with flexible voice, messaging, video and data services. It's good for global communications, contact centers and conversational commerce, with features like video conferencing, call recording and integration with popular CRMs. Vonage has high uptime reliability and is a favorite among analysts for its all-purpose communication tools.

More Alternatives to GoTo

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GoTo Connect

Modernize and centralize communications with a unified, cloud-based phone and engagement system.

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Nextiva

Unifies customer conversations across voice, video, chat, social media, and email, leveraging AI and automation to personalize interactions and increase revenue.

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Vonage

Delivers better customer experiences through AI-powered routing, omnichannel interactions, and integrated CRM capabilities, while improving agent productivity and team satisfaction.

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N-able

Automates and streamlines IT management and security with remote monitoring, data protection, endpoint security, and cloud management tools for MSPs and IT teams.

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Avaya

Deliver personalized, omnichannel customer experiences with Avaya's integrated, cloud-based platform.

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Intercom

Automate up to 50% of support volume with AI-powered tools, and supercharge your inbox with instant help and accurate answers for 24/7 customer support.

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Bright Pattern

Communicate with customers through multiple channels, including voice, email, chat, and messaging apps, with AI-powered automation and sentiment analysis.

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Twilio

Unlock personalized customer journeys across channels with a suite of APIs for messaging, voice, email, and user verification, enabling efficient engagement and acquisition.

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CloudTalk

Automates customer service and sales processes with AI-powered conversation intelligence, providing real-time call analytics and personalized customer experiences.

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Voximplant

Add voice, video, messaging, and natural language processing capabilities to applications with a scalable, serverless CPaaS platform and AI integrations.

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Webex CPaaS

Automates end-to-end customer journeys across 16+ channels, providing personalized interactions and centralized control with real-time reporting and security tools.

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OptimumDesk

Automates up to 60% of user requests with AI-powered autonomous service delivery, freeing technicians to focus on complex tasks.

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LeadDesk

Boost outbound sales and customer service with customizable campaigns, omnichannel communications, and high-quality audio on over 500 million calls per year.

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Lakeside Software

Provides unified, real-time visibility across entire digital estates, enabling proactive IT and root cause analysis to improve employee experience and reduce downtime.

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Electric

Streamline IT management with real-time support, AI-powered assistance, and intuitive software, empowering your team to work efficiently and securely.

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Admin By Request

Manage local admin rights, secure remote access, and enforce compliance with a user-friendly interface, leveraging AI-driven approval and machine learning for elevated security.

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Swif

Automate device management and compliance with a unified platform, streamlining security, access, and reporting across devices and SaaS apps.

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CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

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Riverbed

Combines full-stack telemetry and AIOps to deliver exceptional digital experiences, automating remediation and providing deep IT environment insights.

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IT Complete

Automates IT and security management tasks, using AI to optimize management, and provides a broad range of solutions for all IT needs.