If you're looking for a different Fini alternative, DeepConverse is a good option. It provides AI-powered conversational chatbots that can be personalized to improve customer satisfaction, automate support tickets and integrate with tools like Zendesk and Salesforce. DeepConverse also supports multiple channels and is secure with ISO 27001, SOC 2 and GDPR compliance, so it's a good fit for e-commerce and other businesses.
Another good option is My AskAI, which can be integrated with live chat services like Intercom, Zendesk and HubSpot. It can deflect up to 75% of support requests, freeing up staff to focus on more important work. My AskAI also offers instant verified AI answers, customizable chatbots and support across multiple channels, so it's a good option for businesses that want to improve the efficiency of their customer support.
For enterprises that want to use Generative AI for support, AptEdge is a good option. It automates and amplifies support by turning app data into quick answers, deflating routine issues and speeding up resolution. AptEdge integrates with popular tools like Salesforce, Zendesk and ServiceNow, so it's a good fit for big businesses with a lot of support requests.
Last, Help Scout offers a powerful AI-powered support system that automates routine work and simplifies communication. It offers AI Drafts, AI Answers and AI Summarize to speed up resolution and efficiency. Help Scout requires no coding to set up and has an intuitive interface, so it's a good option for teams that want to improve their support workflows.