For a strong Eververse alternative, take a look at Fibery. This platform aggregates market signals and customer feedback to inform product development decisions. It can pull in feedback from email, Intercom and social media, and use AI-powered insights to spot trends and automate feedback analysis. Fibery also offers customizable prioritization and roadmapping, and integrates with tools like Jira and Trello. It's got fine-grained permissions and SAML+SSO for security, too, so it's a good option for product teams that want to get their workflow in order and make data-informed decisions.
Another contender is CustomerIQ, which is geared for marketing and product teams. It aggregates, analyzes and quantifies customer feedback from multiple sources, including native integrations with Slack, Hubspot and Zendesk. CustomerIQ includes AI-powered highlight extraction, filtering and search, and team alignment tools, an AI assistant and document editing and collaboration abilities. It's got enterprise-grade security and scalability, too, so it's good for teams that need to get a handle on customer data to drive revenue.
You could also consider Kraftful, which is geared to improve the product development process by analyzing feedback from reviews, surveys, calls and support tickets. It's got features like feedback synthesis, sentiment analysis and project management, and integrates with services like Google Meet and Intercom. Kraftful has four pricing tiers, including a free plan, so it should be within reach of teams of different sizes and budgets.
Last, you could check out Canny for a more general-purpose customer feedback management tool. Canny can gather, analyze and prioritize feedback to inform product roadmaps, and it's got AI-powered tools to automate some of the work. It can integrate with project management tools like Jira and Asana, and you can create public or private roadmaps and changelogs. With flexible pricing options, including a free plan, Canny could be good for teams of any size that want to build products that better serve their customers.