If you're looking for an Enterprise Bot alternative, Verloop is another option. Verloop.io automates customer support across chat and voice channels, increases agent productivity and customer satisfaction. The platform offers automated chat and voice support, agent empowerment tools, contextual conversations, live chat and more. It's designed for industries like e-commerce, banking and travel. It's been shown to increase response times, handle times and customer satisfaction, among other metrics, similar to Enterprise Bot.
Another option is Ada. Ada is an AI-powered customer service automation platform that can handle more than 70% of customer service requests. It can be integrated with existing knowledge bases and offers voice and email automation, multi-language support and AI coaching. Ada has reported results including a 2x increase in automated resolution rate and $2.7 million in annual savings, so it's a good fit for e-commerce, fintech and SaaS companies.
boost.ai also has a powerful option for improving customer satisfaction and automating customer service. The platform uses AI chat and voice bots to offer personalized interactions and can handle high traffic volumes without breaking the bank. It can be easily integrated with existing systems and offers a hybrid approach that combines human and virtual agents. The platform is designed to increase self-service rates and maintain high-quality interactions, with a conversation builder that's easy to use and no-code functionality.
For those who want flexibility and integration with existing tools, My AskAI is another option. It can be integrated with live chat providers like Intercom, Zendesk or HubSpot to deflect up to 75% of support requests so teams can focus on higher-value work. My AskAI offers seamless handover to human support agents, automated content integration and multi-channel support, making it a cost-effective way to improve customer support efficiency without replacing existing tools.