If you're looking for another DriveCentric alternative, Kenect is definitely worth considering. The omnichannel platform offers dealerships a way to communicate with customers, manage online reputation and collect payments through its suite of AI-powered tools like text messaging, video chat and end-to-end online reputation management. It integrates with more than 100 other platforms and systems, so it can be used to automate many mundane tasks and improve customer relationships.
Another good option is Fullpath, which is designed to consolidate and use first-party data to deliver personalized shopping experiences. It can be integrated with a variety of dealership data sources to create a single customer profile and offers AI-powered marketing automations and deep audience segmentation. This can lead to higher customer satisfaction by delivering personalized, dynamic offers.
Foureyes is another option. It can address common sales process breakdowns with personalized updates, sales enablement tools and automated lead logging. By combining data from multiple sources, Foureyes offers a single customer view, so dealerships can track improvements to close rates and optimize their sales process.
Last, Podium offers a broad platform for managing leads, customer contact information, payments and reviews. Its AI abilities include a 24/7 sales assistant, review management and text marketing, which can help dealerships communicate with customers and boost sales. It also integrates with more than 200 third-party apps, so it can be used for a wide range of business needs.