If you're looking for a Conversica alternative, Orimon is worth a look. It's a ChatGPT-powered chatbot platform for sales and support that lets you create AI sales agents to chat with website visitors at all hours. The platform supports more than 150 languages, lead qualification and integration with CRM systems, so it's geared for marketing, customer experience, e-commerce and sales teams. It also has features like hybrid AI and human support, automated customer support and analytics to boost revenue and customer satisfaction.
Another option is LivePerson, which is designed to help companies move to digital-first customer interactions. It can route voice calls to digital channels, reducing costs by 30% while increasing customer satisfaction by 10%. With tools like large language models for conversational insights and automation of complex customer interactions, LivePerson is designed to modernize contact centers and boost agent productivity.
For companies that want to manage the customer lifecycle, Haptik offers a Conversational CRM powered by Generative AI. It includes tools like Gen AI Web Q&A for rapid customer support, Gen AI Sales Assistant for personalized buying guidance, and Multi-Channel Support across multiple channels. Haptik helps businesses generate leads, boost customer satisfaction and improve operational efficiency with high-security standards and performance monitoring.
Last, Chatsimple offers a customizable AI chatbot platform to accelerate sales and support. With multilingual support, lead generation and personalized responses, it can improve the customer experience and automate tasks. Chatsimple integrates with multiple channels like Facebook Messenger and CRM tools, so you can manage teams and track insights and offload work from employees, all while boosting sales and customer relationships.