Chatra Alternatives

If you're looking for a Chatra alternative, Certainly is another option worth considering. This AI chatbot platform is geared for customer service and business operations in a wide range of industries. It can use AI to recommend products, handle multiple languages and integrate with e-commerce and service tools like Shopify and Zendesk. It's customizable, using its own AI and proprietary data to understand customers, so it can be a good option for customer support.

Another option is Ultimate, which uses generative AI to handle support requests across multiple communication channels. It includes features like UltimateGPT for answering frequently asked questions, Dialogue Builder for custom conversations, and a detailed Analytics Suite for optimizing conversation performance. The tool is designed to improve customer satisfaction, efficiency and agent productivity, so it's geared for companies that want to expand support operations.

My AskAI integrates with your existing live chat tools to handle up to 75% of support requests, freeing up staff for more important work. It's got features like automated content integration, immediate verified AI answers and support for email, live chat and Slack. Pricing plans are flexible, including a free option, and My AskAI is designed to cut support costs without hurting customer satisfaction.

If you want a more all-purpose omnichannel option, check out CommBox. The tool spans multiple digital customer touchpoints, including social media, WhatsApp, email and more. It's got AI and automation tools, a unified inbox and detailed analytics and reporting. CommBox is geared for companies that want to lower CX costs and improve customer experiences in a range of industries.