Chatra is a multichannel support platform for businesses of all sizes, letting you help customers through live chat, chatbots, email and social messaging. The tool lets you chat with website visitors immediately or respond later.
Among Chatra's features are:
- Live Chat: Let people chat with you immediately from your website.
- Multichannel Dashboard: Monitor and respond to messages sent through email, Instagram and Facebook in one interface.
- Real-time Visitor List: See who's visiting your website and initiate a chat with them based on their browsing history and location.
- Chatbots: Automate some tasks and gather visitor information, and provide quick answers to common questions.
- Mobile Apps: Chatra's mobile apps let you respond to chats on the go.
- Integration: Connects to WordPress, Shopify, Slack and other services.
Chatra offers three pricing tiers:
- Free: One agent for life, with most features.
- Essential: $21 per agent per month, with a 10-day free trial.
- Pro: $29 per agent per month, with a 10-day free trial.
All plans come with a free trial, and you don't need to provide a credit card to sign up. The tool is geared for businesses that want to improve customer support and conversions by responding promptly and automating some tasks.
Published on July 11, 2024
Related Questions
Can you suggest a multichannel support platform that integrates with my website and social media channels? I'm looking for a tool that lets me chat with website visitors in real-time, can you suggest something? Is there a chatbot solution that can automate tasks and provide quick answers to common customer questions? Is there a customer service platform that offers multichannel contact support, including social media?
Tool Suggestions
Analyzing Chatra...
