If you're looking for a tool to chat with website visitors in real-time, there are plenty of good options. Olark offers live chat and AI chatbots to help with customer support, sales and lead generation. It has customizable chatboxes, real-time analytics and integration with more than 100 plugins, so it's a good option for businesses. Pricing starts at $29 per month per seat, and you can add more with PowerUps.
Another option is Social Intents, which combines live chat and AI chatbots with common collaboration tools like Microsoft Teams and Slack. It offers customizable chat widgets, real-time translation and the ability to add custom chatbots with Google's Dialogflow. Social Intents has a variety of pricing plans and a 14-day free trial, so it's a good option for those with different needs and budgets.
If you're looking for a more complete customer engagement suite, check out Zoho SalesIQ. It includes live chat, visitor scoring and integration with more than 30 apps. Zoho SalesIQ can route leads automatically and offer real-time translation, so it's good for marketing, sales and support teams. It's easy to set up and has powerful analytics to help you improve customer satisfaction.