If you're looking for a Chatcare alternative, helpix is another option. This AI-powered platform answers customer questions across social media, email, live chat, Telegram and WhatsApp. It can be integrated with knowledge bases and uses advanced NLU to craft human-sounding answers. Helpix has tiered pricing for businesses of different sizes, designed to help you improve customer satisfaction and lower support costs.
Another option is Aidify, which provides 24/7 automated customer service in 95 languages. It can be integrated with ecommerce sites like Woocommerce, Shopify and Wix and can be trained to respond to customer questions based on website content. Aidify also can be used for conversion rate optimization through product recommendations, so it's a good option for ecommerce sites trying to improve customer service and optimize operations.
If you prefer a no-code option, Chaindesk lets you create custom AI chatbots trained on your company data. It can be used for automating customer support, generating leads and team workflows using generative AI like GPT-4. Chaindesk has a variety of pricing tiers for different business needs, so it's a good option for companies that want to build AI into their operations without a lot of hassle.
If you already have a live chat setup with Intercom, Zendesk or HubSpot, you might want to check out My AskAI. It can deflect up to 75% of support requests with automated and verified AI answers 24/7, across multiple languages and channels. My AskAI's tiered pricing plans can help you lower support costs without disrupting what you already have set up.