Chatcare is a ChatGPT-based chatbot service designed to help e-commerce businesses improve customer support. It automates routine questions to improve efficiency and lower support costs while providing a better customer experience.
Chatcare features include:
- Instant Answers: Automatically answers 90% of customer questions using your existing content.
- Proactive Sales Assistance: Offers product recommendations to boost sales opportunities.
- 24/7 Support: Answers questions at any time, freeing up your support team.
- Customization Options: Choose the chatbot's name, color, logo and more to match your brand.
- Easy Deployment: Installs in minutes on your website.
- Scalable Pricing: Pricing plans for businesses of all sizes.
There are three pricing tiers:
- Free: $0/month, includes 10 pages indexing, 50 messages, basic customizations, and basic reporting.
- Seed: $19/month, includes 100 pages indexing, 1,000 messages, advanced customizations, and advanced analytics.
- Growth: $49/month, includes 300 pages indexing, 5,000 messages, advanced customizations, and advanced reporting.
Chatcare supports multiple languages and offers unlimited chat history on paid plans. It also integrates with mobile apps and lets you customize responses. By using AI technology, Chatcare hopes to help e-commerce companies improve customer support and free up time and money.
Published on June 14, 2024
Related Questions
I'm looking for a way to automate customer support on my e-commerce site without sacrificing the customer experience. I'm looking for a chatbot solution that offers 24/7 customer support across multiple channels, can you suggest one? How can I reduce the workload of my customer support team while still providing instant answers to common questions? I need a solution that offers proactive sales assistance and product recommendations to increase sales on my online store.
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