Question: How can I reduce the workload of my customer support team while still providing instant answers to common questions?

My AskAI

To free up your customer support team while delivering immediate answers to common questions, My AskAI stands out. The integration with popular live chat tools like Intercom, Zendesk and HubSpot deflects up to 75% of support requests. It offers AI-powered instant answers 24/7, customizable chatbots in multiple languages and a handoff to human agents with a summary of the chat history, so you can keep customers happy without adding more work.

Forethought

Another good option is Forethought, which automates mundane work and improves resolution rates. It offers features like Solve for basic questions, Triage for routing tickets, Assist for AI-generated summaries and Discover for optimizing workflows based on unstructured data. Forethought integrates with popular helpdesks like Zendesk and Salesforce, and it promises strong ROI and lower support costs.

Additional AI Projects

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Automates up to 70% of customer support requests instantly, providing 24/7 accurate answers and support, while reducing handle time and increasing customer satisfaction.

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Automates routine tasks, cuts resolution time, and smooths communication with AI-driven features, freeing your support team to focus on more personal, high-value work.

AptEdge

Automates and augments customer support with AI-powered answers, increasing productivity by 30% and customer satisfaction, while reducing ticket volume and escalation.

Brainfish

Delivers instant, personalized answers to customer questions in under 2 seconds, reducing support requests and improving knowledgebase content.

helpix

Provides automated, intelligent customer service across multiple channels, responding immediately in customers' native languages with human-like conversations.

Help.center

Provides immediate answers to customer questions through an AI-powered knowledge base and conversational chat widget, increasing customer satisfaction and self-service.

Threado

Get instant answers to internal knowledge queries with a real-time AI assistant that summarizes tickets and sources attributed responses.

Jochem

Instantly answers customer and employee questions within existing tool stacks, automating second-line support and continuously improving knowledge bases.

ioni

Automates customer support with human-like responses, providing instant answers, self-learning capabilities, and human oversight for improved customer experience.

eesel

Instantly answers company questions from integrated sources, providing efficient and secure access to knowledge for customers and employees.

CyanArrow

Provides 24/7 customer support with instant FAQ responses, reducing ticket volume and saving time and resources, while boosting efficiency.

Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

VOC AI

Automate over 50% of customer questions with accurate answers, and gain deep insights into customer sentiment to drive business improvement.

Zendesk

Unifies customer interactions across channels, leveraging AI to deliver personalized experiences, faster issue resolution, and improved team productivity.

Twig

Generates accurate answers 2x faster, leveraging help articles, resolved tickets, and support channels, to improve customer response speed and quality.

Chaindesk

Build custom AI chatbots trained on your business data with a no-code interface, offering accurate and secure answers for customer support and lead generation.

Qatalog

Provides instant, accurate answers to employee questions, drawing on large language models and authoritative sources, to free up time and increase productivity.

Aidify

Provides 24/7 unattended customer support in 95 languages, handling inquiries without human intervention, and freeing up staff from tedious work.

IntelSwift

Automate customer-facing processes with AI-powered chatbots, personalized product recommendations, and human handoff, transforming support centers into profit centers.

Bloc

Deploy AI-powered chatbots to improve sales and support, providing instant answers to FAQs, product recommendations, and custom branding, without human labor.

Customerly

Augments support teams with AI-driven chatbots, assistants, and automation, enabling faster and more accurate responses to customer requests while reducing costs.

Answerly

Provides personalized and interactive customer conversations through AI-powered support, with easy training and customization options for tailored answers.