If you're looking for another Appinion alternative, Enterpret is definitely worth a look. It aggregates and analyzes customer feedback from social media, sales calls and support tickets, using adaptive AI models to generate insights that can be acted upon. This can help product teams figure out what to build and what to prioritize based on customer needs. Features include a semantic search engine, an analytics interface and enterprise-class security.
Another option is Sauce, which collects and analyzes customer feedback automatically. It uses AI clustering technology to spot trends and issues in feedback, and product teams can use it to zero in on what's most important to customers. Sauce integrates with tools like Slack, Intercom and Zendesk and offers real-time clustering and segmentation by customer attributes.
CustomerIQ is a more powerful platform for aggregating, analyzing and quantifying customer feedback. With native integrations with Slack, Hubspot and other tools, it can help teams spot feature requests, pain points and preferences. The platform also includes AI-powered highlight extraction and filtering, and it's designed to be secure and scalable.
Last is Olvy, which offers a user feedback management system that collects and analyzes feedback from Slack, Discord, Twitter and other sources. It offers AI-generated summaries, thematic analysis and sentiment analysis for handling lots of feedback data. Olvy also integrates with ClickUp and Jira, among other tools, so it's a good option for product teams that want to centralize their feedback process.