If you're looking for another alphachat alternative, Ada is worth a look. It's a customer service automation platform powered by AI that can handle more than 70% of customer requests. It offers personalized and accurate responses in more than 50 languages and can be integrated with existing knowledge bases and business systems. It also offers voice and email automation, and AI coaching to improve customer satisfaction and channel expansion across multiple touchpoints.
Another good option is Verloop. The conversational AI platform automates chat and voice conversations and can improve customer satisfaction with features like automated support, agent empowerment tools and multilingual support. It also offers real-time monitoring, role-based access control and campaign management, so it's good for a variety of businesses like e-commerce, banking and travel.
For a more complete solution, check out Auralis. The platform can handle up to 70% of customer requests immediately and offers 24/7 support. It integrates with existing help desk software, handles more than 100 languages, and offers features like agent handoff, multilingual support and CRM integration. It's geared for companies that want to scale their customer support operations and improve the customer experience.
Last, boost.ai is a powerful conversational AI platform for enterprises. It can handle high traffic volumes without breaking the bank, and offers personalized interactions through AI chat and voice bots. The platform offers omnichannel consistency, 24/7 coverage and hybrid human-virtual agent interactions, so it's a good option for companies that want to improve customer satisfaction and automate service delivery.