If you're looking for a way to connect WhatsApp to other messaging channels to better engage customers and convert sales, Omnichat is a full-featured option. Omnichat offers a single interface for customer service, marketing and sales interactions with WhatsApp, Facebook, Instagram, WeChat, LINE and website live chat. It offers features like official WhatsApp Business Solution Provider integration, marketing automation and personalized messaging, and is designed for businesses of all sizes.
Another strong contender is SleekFlow, an AI-powered omnichannel messaging platform that automates interactions on popular channels like WhatsApp and Instagram. SleekFlow offers visual messaging automation, centralized chat management and AI-powered smart replies. It also offers a 360-degree customer view, which lets you build profiles, access customer information and segment contacts for targeted campaigns, making it a powerful tool for generating leads and conversions.
For a wider range of messaging channels, Gupshup offers conversational engagement on 30+ channels, including WhatsApp. Gupshup has a Bot Studio for creating custom conversational journeys, Agent Assist for improving agent productivity, and a Campaign Manager for multichannel campaigns. It's used by more than 45,000 brands to automate customer acquisition, marketing, commerce and support, and to help businesses get the most out of customer lifetime value.
Last, Yalo is a conversational commerce platform designed to help businesses build better customer relationships and sales through messaging apps like WhatsApp. Yalo's features include a Flow Builder for creating conversational commerce flows, personalized mobile marketing campaigns and a Sales Desk that routes shoppers to human agents. It uses generative AI to personalize customer conversations and is geared for B2B consumer goods companies with complex sales interactions.