Question: Can you recommend a WhatsApp messaging service that helps businesses automate customer engagement and support activities?

If you're looking for a WhatsApp messaging service to automate customer engagement and support activities for your business, AiSensy is a powerful choice. It lets businesses send promotional messages, automate notifications and respond to customer support requests through the official WhatsApp Business API. AiSensy features include unlimited user broadcasting, live chat with multiple agents, automated notifications that integrate with CRMs and e-commerce platforms, and real-time analytics to track campaigns. It also can be used to sell products on WhatsApp, accept payments and run retargeting campaigns.

Another good option is Gupshup, which lets businesses automate customer acquisition, marketing, commerce and support with AI-powered chatbots on multiple messaging channels, including WhatsApp. Its features include Bot Studio for creating custom conversational journeys, Agent Assist for boosting agent productivity, and Campaign Manager for sending multi-channel campaigns. Gupshup spans the customer journey and is used by more than 45,000 brands, helping businesses increase customer lifetime value and lower service costs.

For a no-code option, Gallabox provides a collection of tools to automate business processes with the WhatsApp Business API. That includes a shared inbox for team collaboration, no-code chatbots for automating responses, AI-powered conversations for personalized messages, and Facebook and Instagram integration. Gallabox is geared for businesses in e-commerce, insurance and education that want to improve customer support and automate operations with targeted WhatsApp marketing.

Last, QuickReply.ai is an all-in-one WhatsApp business solution for eCommerce brands. It includes features like broadcast marketing, drip campaigns, AI chatbots and multi-agent inboxes. It's designed to help eCommerce businesses lower customer acquisition costs and boost conversions, and QuickReply.ai integrates with a variety of checkout solutions, CRM, support desks and other services, with an intuitive interface and good customer support to help you boost sales.