Gallabox

Gallabox is a no-code workspace that lets businesses automate WhatsApp to improve operations. By using the official WhatsApp Business API, Gallabox offers a suite of tools to handle large volumes of customer interactions, increase engagement and drive sales.

Some of the features of Gallabox include:

• Shared Inbox: Allows teams to work together on customer conversations, see a 360-degree view of chat history, and use notes and mentions for efficient communication.
• No-Code Chatbot: Lets you create interactive WhatsApp forms and chatbot sequences to collect data and respond to customers.
• AI-Assisted Conversations: Uses AI to personalize messages, respond in customers' native languages, and explain technical terms in simple language.
• Click-to-WhatsApp Ads: Connects with Facebook and Instagram to drive customer engagement and conversions.
• Broadcast Campaigns: Sends targeted, personalized messages to customer segments based on attributes and behavior.
• Product Catalogs: Displays products and sends order confirmations and billing updates over WhatsApp.
• Automated Sequences: Sends a series of messages to prospects over time, automating customer onboarding, payment reminders and product updates.

Gallabox is geared for businesses that want to automate WhatsApp operations, improve customer support and increase sales productivity. With integrations with CRM, payment processors and other software tools, Gallabox can fit into a wide range of tech stacks.

Pricing isn't disclosed, but Gallabox offers a free trial and flexible pricing. It's designed for businesses of all sizes, and Gallabox promises to help improve customer support, automate tasks and boost revenue through targeted WhatsApp marketing and automation.

Gallabox is suited for businesses like e-commerce, insurance and education. Customers have reported "substantial productivity gains" and higher customer engagement, Gallabox said.

Published on August 4, 2024