Question: Can you recommend a virtual phone system that integrates with my CRM and helpdesk for streamlined data management?

Aircall is a cloud-based business phone and communication service geared for sales and support teams. It integrates with more than 100 common tools, including CRM and helpdesk software, and tracks performance in real time. Among its features are AI-powered call analysis, a power dialer to speed up sales, and customizable IVR menus. That means you can quickly set up a call center without any new hardware.

Another good option is CallHippo, which offers local and toll-free phone numbers in more than 50 countries. It tightly integrates with CRM and helpdesk software to synchronize data, and it offers AI-powered call routing and sentiment analysis to try to optimize customer interactions. CallHippo also offers a Gen AI Voicebot for automated communications and to help free up employees' time.

Ringover is a cloud-based service that consolidates calls, SMS, WhatsApp and video calls into a single interface, and it integrates with CRM systems for better communication and customer relationship management. It offers features like transcription, call analysis and advanced analytics that can help you work more efficiently and communicate more effectively. Ringover is geared for sales and customer service teams.

For a more all-purpose option, Voiso is a cloud-based AI call center software that integrates with CRMs like Hubspot and Salesforce. Its features include an AI-powered dialer, real-time dashboards and proprietary speech analytics. It's geared for sales and customer service teams that want to boost productivity and customer satisfaction.