CallHippo

Optimizes call handling with AI-enabled routing, sentiment analysis, and topic extraction to boost agent productivity and customer satisfaction.
Virtual Phone System Call Center Management AI-powered Customer Service

CallHippo is a virtual phone system for businesses and enterprises with local and toll-free numbers in more than 50 countries. The service is designed to boost agent productivity, automate operations, monitor team activity and lower communication costs.

Among the features are:

  • 99.5% Uptime, Zero Jitter, and Zero Latency for a high-quality and reliable calling experience.
  • In-depth Integration with CRM and Helpdesk for streamlined data management.
  • AI Enabled Call Routing to optimize call handling.
  • Sentiment Analysis, Topic Extraction, and Talk-to-Listen Ratio to analyze customer interactions.
  • Call Performance Rating to measure call success.
  • Gen Ai Voicebot for automated communication with next-gen AI technology.

CallHippo is designed to help businesses in a variety of ways:

  • Sales Teams: Boost productivity and conversion rates with advanced features.
  • Support Teams: Provide better customer satisfaction by resolving issues more efficiently.
  • Call Centers/BPO: Boost operations and reach more prospects with IVR.

The service offers international phone numbers in Asia, Africa, Europe, North America, Oceania and South America. Setup takes less than 3 minutes, and you can monitor and control business operations from a single interface.

CallHippo is available on the web, desktop and mobile so you can stay connected wherever you are. The service is geared for businesses looking to modernize their communication operations, using AI to optimize performance and customer interactions.

Published on July 16, 2024

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