Question: I need a solution that helps me conduct targeted surveys and improve customer loyalty, do you know of any?

Harris Quest is a collection of market research and brand management tools that employ sophisticated AI to help companies with a range of business challenges. For example, QuestCX lets you target surveys to boost customer loyalty, and QuestDIY uses AI to construct surveys that are more likely to generate useful data. The collection is designed for companies that want to understand their target audience better and monitor their brand in real time.

Another good option is SurveyMonkey, an online survey tool that lets you create and customize surveys, forms and polls to get data from anywhere in the world. It suggests survey questions based on AI analysis, and it integrates with more than 100 apps and plug-ins, so it's a good option for businesses that need market research, employee sentiment or customer satisfaction data.

If you want a more elaborate experience management platform, check out Qualtrics. The tool uses AI to generate insights for customer, employee and market research. It's got tools like Conversational Feedback, Manager Assist and Text Analytics Insights to help companies collect and analyze data, and it's designed to help companies improve customer satisfaction and employee engagement.

Last, SurveySparrow is an all-in-one customer experience platform that lets companies talk to customers through conversational surveys, employee feedback and multi-lingual surveys. It's got AI-powered survey creation and analysis, automations and integration with popular apps, and it's designed to let companies optimize customer feedback processes and build customer loyalty.