If you want a system that can integrate with online ordering and payment processing for promotions and transactions, Retexts is a good option. This AI-powered information retrieval system offers personalized text-based purchase promotions to customers and can integrate with online ordering and payment processing to automatically send promotions to the right people. It also offers automated incentive delivery, integrated payment processing and personalized rewards programs, so it's a good option for a more complete sales and loyalty program.
Another good option is Gupshup, a conversational engagement platform that automates customer acquisition, marketing, commerce and support with AI-powered chatbots on 30+ messaging channels. Gupshup spans customer interactions before, during and after a purchase. It offers Bot Studio, Agent Assist and Campaign Manager tools, so it's a good option for companies that want to improve customer engagement and maximize the lifetime value of a customer.
If you want a more specialized customer lifecycle management option, Haptik offers a Conversational CRM powered by Generative AI for customer interaction management across several industries. Haptik offers tools like Gen AI Web Q&A, Gen AI Sales Assistant and Intelligent Analytics to help businesses generate leads, improve customer satisfaction and boost operational efficiency. Its multichannel support and enterprise-grade security make it a good option for companies looking to centralize their customer engagement.
Last, CM.com offers an AI-powered conversational software platform with a range of customer relationship platforms, including a Payments Platform for online and offline transactions. CM.com's platforms offer end-to-end customer journeys with AI-powered marketing and service apps, and it aggregates customer profiles for personalized experiences. Its unified engagement and personalized interaction abilities make it a good option for companies that want to improve customer loyalty and efficiency.