Question: Can you suggest a tool that helps me collect user feedback on my website or app in real-time?

If you want to get feedback from users on your website or app and get it in real time, Gleap is a good choice. It's got a range of features, including live chat for immediate help, an AI-powered chatbot for automated help and surveys to get feedback in context. Gleap works with mobile apps, too, and integrates with tools like Jira, GitHub and Slack. Pricing tiers include a 14-day free trial, so it should be useful for a range of users.

Another option is Qualli, which automates the process of gathering feedback by connecting different feedback sources like social media and support channels into one interface. It also can analyze sentiment and track feedback in real time. Qualli's no-code survey builder and customizable themes make it easy to set up feedback mechanisms, and it offers a unified view of user insights for product managers, marketers and designers to build user-centric products.

If you want a tool that's fast and lightweight for gathering and analyzing feedback, check out Sauce. This AI-powered tool can generate actionable insights in less than 5 minutes by surfacing the most important feedback trends. It integrates with Slack, Intercom and Zendesk, and you can upload historical data in CSV format. Sauce is good for improving product adoption and reducing churn by quickly spotlighting the most important customer pain points.

Last, Olvy is another user feedback management tool that collects feedback from multiple sources like Slack and Twitter. It can generate summaries and thematic analysis to help you digest lots of feedback. Olvy's centralized feedback management system and integration with popular tools like Jira and Zendesk make it a good choice for product teams that want to make data-driven decisions and build customer-centric products.