Question: Can you recommend a product analytics solution that provides actionable insights to reduce churn?

If you're looking for a more mature product analytics solution to help you cut churn, June is a good choice. June provides detailed insights into user behavior with Activation Reports, Retention Reports and Churn Risk Reports. It can connect to tools like Segment, Amplitude, Mixpanel and others to provide data that you can use to diagnose and fix user engagement problems. June has a free tier and more advanced options for larger businesses.

Another contender is Churnkey, which is geared specifically for SaaS companies trying to improve customer retention and growth. It can create customized cancel flows, payment recovery campaigns and reactivation campaigns. Churnkey also includes customer health scoring and AI-powered insights to predict revenue and improve customer retention. Churnkey integrates with billing services like Stripe and Braintree to help reduce cancellations, recover failed payments and increase customer lifetime value.

If you want a product experience platform that includes AI to process user feedback and behavior, check out Sprig. It's designed to help companies optimize product adoption and retention with AI-powered insights. It includes advanced targeting, customizable dashboards and continuous learning features. By surfacing and solving user pain points, Sprig can help you dramatically reduce churn and improve overall user satisfaction.

Sauce is another AI-powered tool that automates feedback collection and analysis. It offers real-time clustering and segmentation to spot important trends and issues so product teams can zero in on the most important customer needs. Sauce integrates with Slack, Intercom, Zendesk and other services, so it's a good choice for companies looking to improve product adoption, cut churn and improve customer satisfaction.