If you're looking for a company that provides multilingual customer support and back-office services to help companies expand globally, Continuum is definitely worth considering. Continuum Global Solutions uses technology like AI to provide customers with a consistent, omnichannel experience. The company offers a range of services including inbound and outbound customer support, back-office operations and digital CX transformation for industries like fintech and healthcare. With a global team that can offer support in multiple languages, Continuum's goal is to drive customer satisfaction and loyalty.
Another good choice is TTEC, a global customer experience technology and services company. TTEC provides a broad range of services including CX strategy, contact center operations and managed services. It supports more than 50 languages and has operations in more than 80 contact centers across 6 continents. TTEC's solutions are designed to improve customer interactions with AI-powered tools and human expertise, helping companies succeed in customer and employee experience.
TaskUs also merits consideration with its hybrid approach that combines human and AI abilities. The company offers a range of services including data labeling, content security and customer support scaling. With a global team and cloud-based infrastructure, TaskUs offers industry-specific solutions for healthcare, technology and retail, among other areas. Its focus on excellence and people-first culture can help drive customer satisfaction and business growth.