Arise

Arise is a customer experience platform that empowers brands to build transformative connections with customers through its technology and people-first approach. The platform connects the right people with the right brands to deliver flexible and adaptable customer care solutions.

Arise helps clients understand customer behavior and deliver real-time data insights that drive loyalty. Its collaborative approach ensures that customer experiences are delivered from a broad range of global locations. The platform features a technology engine that brings together tools like advanced AI chatbots and advanced analytics to maximize the effectiveness of omnichannel strategies.

Arise offers a range of key capabilities, including:

• Digital and Voice Customer Support: Provides customers with a seamless experience across multiple touchpoints.
• Technology Solutions: Leverages the latest technology to engage with customers in the most effective way.
• Flexibility and Scalability: Can quickly adapt to changing needs up to 200% intraday and 600% seasonally.
• Customer Retention and Metrics: Offers tools to improve customer retention and metrics-driven insights.
• Omnichannel Interactions: Supports multiple channels, including voice, email, chat, SMS and social media.
• Business Continuity: Continues to support customers through difficult times.
• Global Operating Practices: Combines cultural sensitivity with efficiency to deliver global customer experience.
• Cost-Effective Solutions: Offers flexible solutions that are tailored to meet your needs without sacrificing quality.

Arise works with a wide range of industries and companies, from mid-size to Fortune 500 companies, and offers solutions that scale to meet their changing needs. This platform can be particularly useful for companies looking to improve their customer experience with flexible and technology-infused support services.

Pricing information is not publicly available, but you can visit the Arise website to schedule a meeting with their experts to learn more about their custom solutions and pricing models that are customized to meet your needs.

Published on July 5, 2024