Question: Do you know of a customer service platform that offers multilingual support and customizable chat icons to expand my reach?

If you're looking for a customer service platform that supports multiple languages and offers customizable chat icons, BestChat is definitely worth a look. It's an AI-based solution that automates customer support processes, freeing up agents to focus on higher-value tasks up to 87% of the time. The platform supports 87 languages and offers customizable chat icons so you can support a broad customer base. It also integrates with Shopify for easy customer inquiry management.

Another top contender is Certainly, an all-in-one AI chatbot platform that supports more than 100 languages. It uses Generative AI to automate tasks and scale support operations, with features like AI-powered product recommendations and customizable conversations to help you build your brand voice. Certainly also integrates with Shopify, Zendesk, and Gorgias, so it's a good option for businesses that want to reach a broader audience.

alphachat is another good option, with multi-lingual support and live chat integration. It uses natural language understanding to respond to customer questions and offers customizable chat widgets. The platform is designed to handle large volumes of customer inquiries, so it's well-suited for industries that need 24/7 multilingual support.

If you need a platform that supports more than 175 languages, check out Chatsimple. It automates tasks, improves customer experience and can generate leads. With integration options including Facebook Messenger, WhatsApp and CRM software, Chatsimple lets you support customers on multiple channels and track insights to better understand your customers.