BestChat

BestChat is an AI-powered customer service solution that streamlines customer support processes through automation and personalized interactions. The tool can be especially helpful for Shopify merchants, as it can help increase customer satisfaction, automate support and drive sales.

BestChat includes a number of features to engage customers and optimize support. Among them:

• Captured Prospective Customers: Automates lead qualification to spot the best prospects.
• Personalized Recommendations: Matches customers with the best products for their needs and preferences.
• Driving Purchases: Uses AI to recommend products to encourage sales.
• Smart Order Tracking: Tracks orders in real-time.
• Effortless Returns and Exchanges: Explains return policies.
• Time Savings: Reduces time spent by agents by up to 87% through automation.
• Customization: Offers multilingual support and customizable chat icons to expand reach.
• AI Power: Serves as a product guide and after-sales engineer, offering deep expertise.
• Data Security: Protects data with encryption, identity authentication and network security.

BestChat's dashboard gives store owners a view into what's going on through interactive graphs, charts and data visualizations. It integrates with Shopify, so setup is easy and customer support is easy to manage.

The idea is to help businesses work more efficiently, keep customers happier and grow revenue by automating support interactions intelligently.

Published on July 14, 2024