BestChat Alternatives

If you're looking for a BestChat alternative, Certainly is a good choice. Certainly is an AI chatbot platform that's designed to help businesses engage customers and run operations better across many industries. It can deflect support tickets in more than 100 languages, for example, and use AI to recommend products to boost average order value. It can integrate with e-commerce sites like Shopify and is customizable with its own AI technology and data from millions of customer interactions. That means it can be used to improve customer satisfaction and revenue.

Another good alternative is Verloop.io, which automates both chat and voice conversations to personalize and contextualize customer interactions. Verloop.io supports multilingual interactions and has features like contextual conversations, live chat and an NLP-based FAQ. It's designed to lower response times, handle times and customer satisfaction, and is good for e-commerce, banking and travel companies.

If you're looking for something more geared toward e-commerce, Rep AI integrates with Shopify to personalize customer interactions and boost sales. It can handle up to 97% of support requests and can offer customers personalized advice and product recommendations in multiple languages. Rep AI also integrates with other e-commerce tools like Gorgias, Yotpo and Zendesk, so it can be used to manage customer service and support operations.

Last, Airkit.ai eCommerce is a codeless AI-powered customer service tool for e-commerce companies. It can resolve up to 90% of customer inquiries 24/7 with hyper-personalized conversations and proactive issue detection. The tool is easy to set up with no coding required, and built-in controls can be used to ensure compliance with industry regulations and company policies.