If you're looking for a platform that supports multilingual conversational AI and has pre-built integrations with different systems, Avaamo is a top contender. Avaamo uses the LLaMB framework to offer secure and high-performance GenAI solutions. It supports more than 114 languages and dialects, making it a good option for businesses looking to enhance customer experience and automate business processes. The platform comes with 150+ pre-built integrations and is designed to increase productivity and reduce costs.
Another contender worth considering is Conversica, which is geared for revenue teams. It employs advanced AI models to mimic human conversations and conversions across the customer journey. Conversica offers multilingual and omnichannel conversations, and its advanced NLU and NLG models offer conversational, two-way interactions. The platform integrates with leading CRM, MAP, and Customer Success platforms, making it well-suited for qualifying leads, reactivating opportunities, and improving customer retention.
Ada is another AI-powered customer service automation platform. It offers multilingual support for more than 50 languages and integrates with existing knowledge sources and business systems. Ada offers voice and email automation, AI coaching, and channel expansion across multiple platforms. The platform has shown impressive results, including a 2x increase in automated resolution rate and significant cost savings.
For a no-code option, Quickchat AI offers a drag-and-drop interface for creating custom AI Assistants. It supports more than 100 languages and integrates with helpdesk systems, CRM systems and more. Quickchat AI can be used to automate customer support, lead generation and other tasks, with various pricing tiers to accommodate different needs.